Legal
Terms of Service
Last updated · Privacy Policy
These Terms of Service (the "Terms") are a binding agreement between AppActor ("AppActor", "we", "us") and the person or company that creates an AppActor account or uses the Services ("you", the "Customer"). By creating an account, installing an AppActor SDK, calling the API or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you are accepting on behalf of a company, you confirm that you have authority to bind it.
1. Definitions
In these Terms:
- "Services" means the AppActor dashboard, SDKs, API, webhooks, documentation and any related tools we make available.
- "SDK" means the AppActor client libraries for iOS, Android, Flutter, React Native and any other platform we support.
- "App" means a mobile or web application you register in the dashboard and connect to the Services.
- "End User" means a person who uses your App.
- "Customer Data" means all data you submit to the Services or that the Services collect from your Apps on your behalf, including End User purchase, entitlement and configuration data.
- "Stores" means Apple's App Store, Google Play and any other purchase platform the Services integrate with.
2. Accounts and eligibility
You must be at least 18 years old and use the Services for business purposes. You are responsible for keeping your login credentials, public app keys and project secret keys confidential, for everything that happens under your account, and for making sure the information you give us is accurate and current. Tell us immediately if you suspect unauthorized use. During periods when sign-up is invite-only, an invitation does not create an entitlement to the Services beyond what these Terms provide.
3. The Services and the SDK license
Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to install the SDK in your Apps and to use the Services to validate purchases, manage entitlements, offerings, remote configuration and experiments, and analyze subscription data for your own Apps. The SDKs are provided under the open-source license included with each package where one is present; these Terms govern the hosted Services.
We may change, add or remove features, impose reasonable usage limits (for example on API request rates or the number of Apps) and offer beta or early-access features that may be modified or withdrawn at any time. We will give notice of changes that materially reduce the core functionality of the Services.
4. Your responsibilities
You agree to:
- Comply with the Stores' developer terms and policies, including their rules on in-app purchases, subscriptions and the handling of End User data, and keep your store credentials and server notifications configured so that the Services can operate.
- Provide End Users with a privacy notice that covers the processing performed by the Services, and obtain any consents required by law.
- Design, render and price your own paywalls and product catalog. AppActor does not host paywalls or set prices; the App Stores process payments, and you are responsible for the accuracy of the products, offerings and configuration you publish.
- Use the Services only for lawful purposes and in accordance with the documentation, and not for Apps that are unlawful, infringe others' rights, or are designed to deceive End Users.
- Not resell, sublicense or provide the Services to third parties as a service bureau without our written agreement.
5. Customer Data and privacy
You own your Customer Data. You grant us a worldwide, non-exclusive license to host, process, transmit and display Customer Data solely to provide and improve the Services, to prevent abuse, and as otherwise permitted by these Terms and our Privacy Policy. We process End User data as your processor and on your instructions; where the law requires a data processing agreement, our data processing terms apply and are incorporated by reference. We may use aggregated, de-identified data derived from the Services for statistics and product improvement, provided it does not identify you or any End User.
6. Acceptable use
You must not, and must not allow anyone else to:
- Reverse engineer, decompile or attempt to extract the source code of the hosted Services, or circumvent their security or usage limits.
- Access the Services to build a competing product, or scrape, harvest or bulk-export data that is not yours.
- Interfere with the integrity or performance of the Services, introduce malicious code, or use the Services to send spam or unsolicited communications.
- Submit purchase data that you know to be fraudulent, or use the Services to defraud the Stores or End Users.
- Share, publish or embed project secret keys in client-side code, or use another Customer's keys.
7. Fees and payment
The Services are currently offered without charge during early access. We may introduce paid plans, usage-based fees or limits on free usage in the future. We will publish the pricing on our website and give account holders at least 30 days' notice by email or in the dashboard before any fee applies to an existing account. Fees exclude taxes; you are responsible for any applicable sales, use, VAT or similar taxes. Unpaid amounts may result in suspension or downgrade of the Services after notice.
8. Intellectual property and feedback
We and our licensors own all rights in the Services, including software, documentation, designs and trademarks; nothing in these Terms transfers them to you except the license expressly granted. You may use the AppActor name and logo only to identify that your App uses the Services, in accordance with any brand guidelines we publish. If you give us feedback, suggestions or ideas, we may use them without restriction or obligation to you.
9. Confidentiality
Each party will keep the other's non-public information confidential, use it only to perform under these Terms, and protect it with at least reasonable care, for the term of the agreement and three years afterwards. This does not apply to information that is or becomes public through no fault of the recipient, was already known to it, is independently developed, or must be disclosed by law (with notice to the other party where permitted).
10. App Stores and third-party services
The Services depend on the Stores and on other third-party platforms that we do not control. We are not responsible for their availability, their decisions about your Apps or accounts, changes to their APIs or policies, or for data they process. Integrations you enable with third-party analytics, attribution or messaging tools are governed by those tools' terms.
11. Warranties and disclaimers
We will provide the Services with reasonable skill and care. Except as expressly stated in these Terms, the Services are provided "as is" and "as available", and we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and that the Services will be uninterrupted, error-free or will produce any particular revenue or business result. Some jurisdictions do not allow certain disclaimers; in that case they apply to the fullest extent permitted.
12. Limitation of liability
To the fullest extent permitted by law, neither party is liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to these Terms, even if advised of the possibility. Each party's total liability arising out of or related to these Terms is limited to the greater of the fees you paid to us in the twelve months before the event giving rise to the claim and one hundred US dollars (USD 100). These limits do not apply to a party's indemnification obligations, breach of confidentiality, infringement of the other party's intellectual property, or liability that cannot be limited by law.
13. Indemnification
You will defend and indemnify us against third-party claims, and the resulting damages and reasonable costs, arising from your Apps, your Customer Data, your breach of these Terms or of the Stores' policies, or your violation of law or of an End User's rights. We will defend and indemnify you against third-party claims that the Services, as provided by us, infringe that third party's intellectual property rights, except to the extent the claim arises from your Customer Data, your modifications or your combination of the Services with other products. The indemnified party must promptly notify the other, allow it to control the defense and settlement, and reasonably cooperate.
14. Term, suspension and termination
These Terms apply from the moment you first use the Services until your account is closed. You may close your account at any time from the dashboard or by contacting us. We may suspend or terminate access immediately if you materially breach these Terms, if required by law, or if your use creates a security or legal risk for us, other Customers or End Users; for other breaches we will give you notice and a reasonable opportunity to cure. After termination we will make Customer Data available for export for a reasonable period and then delete it in accordance with our Privacy Policy. Sections that by their nature should survive (including 5, 8, 9, 11, 12, 13, 16 and 17) survive termination.
15. Changes to these Terms
We may update these Terms. We will post the new version on this page with an updated date and, for material changes, notify account holders by email or in the dashboard at least 14 days before they take effect. Continued use of the Services after that date constitutes acceptance; if you do not agree, you must stop using the Services and close your account.
16. Governing law and disputes
These Terms are governed by the laws of the country in which AppActor is established, without regard to conflict-of-law rules, and the courts of that country have exclusive jurisdiction. Before starting formal proceedings, the parties will try in good faith to resolve any dispute through direct discussion for at least 30 days. Nothing in this section prevents either party from seeking injunctive relief to protect its intellectual property or confidential information.
17. General
These Terms, together with the Privacy Policy and any data processing terms, are the entire agreement between us regarding the Services and replace any prior agreements. If any provision is held unenforceable, the rest remains in effect. A waiver must be in writing to be effective. You may not assign these Terms without our consent; we may assign them to an affiliate or as part of a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. Notices to you will be sent to the email address on your account; notices to us should be sent as described in the Contact section.
18. Contact
Questions about these Terms? You can contact us at [email protected].